Organically Grown Software ™
Not all problems are equal. For those that cannot be fixed by reading a manual, restarting a computer, or simple fixes, we first recommend going to the provider of the equipment/software. BitGarden is always ready to provide support and trouble shooting services for the software and computers that we build. We will need to know a few things when you contact us. Please have your customer name (company or individual name) and system details ready. Once we understand who is having the problem, we will work with you to assess the extent of the problem. With a full understanding of the symptoms we can narrow our possible causes and get to the heart of the matter quickly.
We recognize that some small businesses would rather support their own equipment and only use Bit Garden as a last resort. Customers can find additional details about their systems on our secure web site. Customer name and password is required.
For Gentoo Linux systems, the Gentoo web site offers solid documentation and active discussion forums with very knowledgable users.
